24/7 CUSTOMER SUPPORT
WE’RE HERE TO HELP
MEMBER PRIVACY
At Lamba Mamba, we value the privacy of our visitors and members.
SUPPORT
Do you have any questions about Lamba Mamba products? We’re always happy to assist you with orders, delivery, or product details.
QUALITY
At Lamba Mamba, we believe every piece we design should bring together aesthetics, durability, and functionality.
FREQUENTLY ASKED QUESTIONS
No.
You can place an order whenever you like without creating an account.
However, by creating an account, you can take advantage of exclusive discounts and promotions and stay informed about our latest collections.
Our products are designed and handcrafted in limited quantities, using carefully selected fabrics and made-to-order dimensions.
After your order is placed, it takes approximately 10–14 business days to prepare and dispatch your product.
Once dispatched, orders are delivered within 1–3 business days in Türkiye and 2–7 business days for international shipments, provided there are no delays during customs clearance.
All orders within Türkiye are delivered free of charge via HepsiJET, ensuring a reliable and secure delivery experience.
You can track your order by logging into your account and going to the “My Orders” section of your profile.
Alternatively, you can use the HepsiJET tracking number sent to your email.
To track your shipment, please enter the tracking number provided to you on the HepsiJET website.
Yes. We offer made-to-order pieces in your preferred dimensions, fabric selections, and wire colors. For custom requests, please feel free to contact us.
Yes. Our products are designed using a variety of colors and fabric options.
For our latest fabric colors and product details, you can follow us on social media or contact us directly.
Coming soon, you will be able to design your own lampshade from start to finish through our dedicated customization experience.
From the fabric and shape to the wire color and dimensions, you will choose every detail to create a truly bespoke design made just for you.
Whether you prefer a cylindrical or conical form, you will be able to create the lampshade you envision and place a pre-order — becoming part of the creative process from the very beginning.
For secure payment processing, we use the iyzico payment infrastructure.
At Lamba Mamba, we do not have access to or store your credit card information. We cannot access or retain personal information unless you have provided the necessary consent.
Your personal information is not shared with third parties except where necessary to process your order or as required by applicable law.
iyzico is a payment institution authorized by the Central Bank of the Republic of Türkiye.
For more information, please visit www.iyzico.com
Our lighting products are covered by the Lamba Mamba warranty for 2 years, starting from the date of invoice.
